Privacy
What we know about you, and why.
Informativa privacy — Regolamento (UE) 2016/679 e D.Lgs. 196/2003
Written to be read. We collect the minimum needed to sell you a sweater and support it afterwards, and we keep it for a fixed period rather than indefinitely.
Who is the data controller?
ITALI@MODA S.R.L., Via Achille Grandi 17, 41012 Carpi (MO), Italia. Contact for any privacy matter: support@italiamoda.space or +39 333 726 1845.
We have not appointed a data protection officer, because the scale and nature of our processing does not require one. Privacy requests go to the address above and are handled by a person, not a queue.
What data do you collect?
- Order data: name, email address, telephone number, delivery address and country, order contents and order history.
- Enquiry data: whatever you type into the contact or custom order form, including the subject and message.
- Marketing data: your email address, if you subscribe, and whether you have opened or clicked our emails.
- Technical data: the pages you visit and basic device information, only where you have accepted measurement cookies.
- Guardian data: a guardian email address if you tell us at checkout that you are between 13 and 17.
We never receive your card details. Card data is entered on the encrypted page of a PCI DSS compliant payment service provider and is never transmitted to or stored on our servers.
We do not collect special category data, we do not profile you, and we make no automated decisions that produce legal effects for you.
Why do you have it, and on what legal basis?
| Purpose | Legal basis | Kept for |
|---|---|---|
| Taking, fulfilling and supporting an order | Performance of a contract, art. 6(1)(b) | Duration of the order plus the 2-year guarantee period |
| Answering an enquiry | Legitimate interest in responding, art. 6(1)(f) | Up to 24 months |
| Keeping an incomplete checkout as a lead | Legitimate interest in following up, art. 6(1)(f) | Up to 24 months |
| Sending marketing email | Your consent, art. 6(1)(a) | Until you withdraw consent |
| Measuring how the site is used | Your consent through the cookie banner | 6 months, then consent is asked again |
| Invoicing and accounting | Legal obligation, art. 6(1)(c) | 10 years, as Italian tax law requires |
Marketing consent is always a separate tick box from placing an order. We will never bundle the two, and refusing marketing has no effect on your purchase.
Who else sees it?
- the carrier that delivers your parcel, which needs your name, address and phone
- the payment service provider, which processes the payment and shares only the outcome with us
- our hosting, email and database providers, acting as processors under contract
- our accountant, and the tax authorities where the law requires it
We do not sell personal data, we do not rent mailing lists, and we do not share your details with anyone for their own marketing.
Some of these providers operate outside the European Economic Area. Where that happens, transfers rely on an adequacy decision or on the European Commission's standard contractual clauses. Write to us and we will tell you which applies to which provider.
What can I make you do?
Under the GDPR you may ask us to:
- give you a copy of the personal data we hold about you
- correct it if it is wrong
- erase it, where we have no overriding legal reason to keep it
- restrict or object to our processing, including any legitimate-interest basis
- send it to you or another controller in a portable format
- withdraw consent at any time, without affecting anything done before
Email support@italiamoda.space. We reply within 30 days, without charge.
If you are not satisfied, you may complain to the Garante per la protezione dei dati personali, Piazza Venezia 11, 00187 Roma, at garanteprivacy.it, or to the supervisory authority of the country you live in.
What about young shoppers?
This store is not intended for anyone under 13. We do not knowingly collect their data.
Shoppers aged 13 to 17 need the consent of a parent or guardian, and we ask for a guardian email address at checkout.
If you are a parent or guardian and believe we hold data about a child, write to support@italiamoda.space and we will delete it.
Last updated 15 August 2026.
Contatti: support@italiamoda.space · +39 333 726 1845
Need a person rather than a page? Write to us here.